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General

No. Only compatible with MT4 platform on PC or VPS with constant internet connections.

No, trial can only be used on Demo account. If you wish to use it on Live account, you need to active the subscription immediately.

Contact our support @ https://t.me/VisionEA_admin for assistant.

You can use any low spread broker. If you haven’t got one yet, try our recommended broker:

visionscalper.com/broker

Any stable VPS with low latency. If you haven’t got one yet, try our recommended VPS: 

visionscalper.com/vps

Installation / Technical

ONE(1) chart only. DO NOT attach it to multiple chart.

Yes! Vision is calculating the entry and exit point every seconds, you should open your computer 24/7 or use a VPS service. 

If you don’t have a VPS, get one here http://visionscalper.com/vps

Please make sure you have subscribed on our website and input the correct Subscription ID.

Please exclude the ” # “, ONLY input the numbers. Example #4824, input it as 4824.

Only Active subscriber can use our account. It’s either you input the wrong Subscription ID / Email or your subscription is expired.

Please contact our support @ https://t.me/VisionEA_admin

Your subscription is expired. Please renew your subscription with us. 

Contact our support @ https://t.me/VisionEA_admin for more details.

If you are a Trial user:

You can only use it on Demo account, you need to start the subscription immediately to use it on Live account. Contact our support @ https://t.me/VisionEA_admin for activation.

If you are a Subscriber:

Your MT4 ID has not been added to the system yet, Please contact our support @ https://t.me/VisionEA_admin for activation.

Make sure you allowed “Live Trading and “DLL Import”.

Go to “Common” tab just above the license settings, check the box of the “Allow Live Trading” and “Allow DLL import”.

For detailed setup guide, please refer to visionscalper.com/guide

Vision will analyse and decide what pairs to trade first for you. However, if you wish to turn off trading for some pairs, just choose “Close all trades immediately, stop trading.” beside that pair.

You need to adjust the “Maximum Active Currency Pairs” according to your balance!

Billing

No. You won’t be charged before the trial finish. You are free to use Vision for 7 days.

You will only get charged AFTER the 7th day.

As stated in our Terms and Conditions, you are not able to get your refunds back.

However, we want to make sure you are satisfied with our product, feedback us any issue/ideas that you have and we will implement it!

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Important Notes:

1. You won't be charged immediately, you will only be charged after trial finish. (You can cancel anytime.)

2. If you prefer other payment method, please contact our support @ Telegram https://t.me/VisionEA_admin